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Terms & Conditions

Terms and Conditions

We reserve the right to refuse service to anyone.  If for whatever reason we feel you are a poor fit for our program and culture, we will politely decline a membership.

Billing: You will be billed through the WODify system, our preferred method of payment is credit or debit.  All other payments methods are subject to approval on a case by case basis.  If your payment is late by any means (cc decline, no payment, etc.) your WODify account will be automatically frozen, meaning that you will not be able to book in or attend until that payment is met.

Discounts: 10% discounts are available on request for NHS, Armed Forces, Students, Police & Civil Servants once we have seen a valid photo card ID. Only one discount may be applied.

Membership changes and cancellations: Please submit all membership queries via email to hello@crossfitpi.co.uk, any verbal conversations need to be confirmed by email; we cannot be reasonably expected to remember the details of every conversation.

If there is any chance of you not being able to use the full term of your membership then purchase a plan with a shorter commitment as there are no refunds under any circumstances.

Plans are on auto re-new and cancellations must be received by email 14 days before the end of your current commitment.

Fire Policy: In the event of a fire, upon hearing the sound of the air horn or a verbal alert, you must leave the building in a safe and efficient manner and congregate by the sign in the car park. Do not attempt to gather possessions upon evacuation or return to the building to gather possessions until instructed to do so by the Head Coach.

There is strictly no smoking permitted in the building.

CrossFit Inductions: If you have no CrossFit experience or insufficient experience to safely participate in our classes or alone in open gym, a one to one induction is mandatory.

We retain our right to see this first hand for ourselves and ensure that you have the tools to be safe. Everyone receives a complimentary one to one induction but you may be required to undertake a 5 session small group induction program, current charges can be found on http://crossfitpi.co.uk/membershipservices/#membership-options

If the small group induction classes are inconvenient then you will need to book in for these with one of our trainers at the standard hourly rate.

Privacy & Security Policy: CrossFit Pi keeps your personally identifiable information secure. Only authorised employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from our sites allow you to opt out of further mailings. CrossFit Pi will never sell, trade, rent, exchange or otherwise share your personal information with any other person, company or organisation.

CrossFit Pi are responsible for this website and any transactions made through our website. Any purchases on the CrossFit Pi website will be made securely (SSL) through the WODify system.

Changes to these Terms & Conditions: when any updates are made all athletes will be informed via email advising them to check http://crossfitpi.co.uk/terms-and-conditions/

Updated: 19th February 2016 – Version 1